Contact Us
If you want to contact Non Gamstop Casinos, look for a contact form, email address or "Contact" link on the chloepierre.com site itself or in any email we have sent you. We don't publish personal contact details on this page. This page explains what we can help with, what to include in a message and where to go for problems we can't solve.
What you can contact us about
We are an independent editorial site. We research and review casinos not covered by GAMSTOP, and we write guides on bonuses, payments and account rules. You are welcome to get in touch about:
- Corrections: a bonus term, payment method or licence detail on a review looks out of date or wrong.
- Feedback: a guide was unclear, or you want us to explain a topic such as wagering requirements or verification checks.
- Suggestions: a question you couldn't find answered anywhere on the site.
- Site problems: a page that won't load or a link that doesn't work.
- Business or press enquiries: general questions about how the site works. Our About Us page explains who we are.
What we can't help with
We are not a casino, and we don't run, hold or manage any player account. That matters if you have a problem with an operator we have reviewed, such as Betmica, Kikibet or Betninja. We can't:
- release a withdrawal, reverse a decision or reopen a closed account;
- act as your representative in a dispute;
- confirm the status of your identity checks or bonus balance;
- give legal, financial or debt advice.
For account problems, contact the casino's own support first. Keep screenshots, transaction references and a copy of the terms that applied when you claimed any offer. If the operator's own complaints procedure doesn't resolve it, its terms should say whether it uses an outside dispute service or a licensing body. Check that before you rely on it. A licence from outside Great Britain does not give you the same protections as a UK Gambling Commission licence.
How to write a message we can act on
- Give the page address, or the name of the review or guide.
- Quote the statement you think is wrong or unclear.
- Say what you believe is correct and how you know, for example a screenshot of the casino's current terms with the date.
- Tell us the date you saw it, as offers and terms change often.
We check reported changes against the operator's published terms. If we can confirm them, we update the page. We can't promise a reply time or a particular outcome.
Corrections and how we handle them
Bonus figures on casino sites are advertising. Headline offers such as percentage matches, free spins and caps can differ by country, deposit method or date. Always read the full terms on the operator's site before you deposit. Our review pages show when they were last updated, and we separate what we have confirmed from what a casino advertises. Where something is unresolved, we say so.
Our editorial ratings are our own assessments. They are not customer-review scores. Commission the site may earn does not buy a higher position. You can read more in our Terms and Conditions, and browse our main guide to non GamStop casinos for the full comparison.
If gambling is causing you problems
We are not a support service, so please don't use this page to ask for help with gambling harm. If gambling is affecting your money, mood or relationships, you can talk to GamCare, which runs the National Gambling Helpline on 0808 8020 133. You can also read our Responsible Gambling page, which covers self-exclusion, deposit and loss limits, and blocking software. Adults in Great Britain can register with GAMSTOP to block access to licensed operators. Sites outside GAMSTOP will not enforce that block, so think carefully before using them if you have chosen to exclude yourself.
You must be 18 or over to gamble. Gambling is not a source of income and can't fix financial problems.
Privacy when you write to us
Please don't send passwords, full card numbers or identity documents. We never need them. Include only what helps us understand your message. Our terms explain how we treat information you send.